Implementing and Maintaining IM/Presence, Conferencing, and Telephony Using Microsoft Office Communications Server 2007 R2

Overview:

In this course, you will learn to implement, maintain, and deploy Microsoft Office Communications Server (OCS) 2007 R2. This course covers the topologies supported by OCS 2007, and you will learn to design, implement and troubleshoot an OCS 2007 R2 solution, including implementing telephony, conferencing, and group chat solutions. The course includes the exam needed to earn your MCTS: Microsoft Office Communications Server 2007, Configuration certification, along with one free retake voucher if needed. A fast-paced, rapid review session prior to the exam covers key material, providing comprehensive exam preparation.

This course incorporates material from the Microsoft Courseware Library Course 50214: Implementing and Maintaining IM/Presence, Conferencing, and Telephony Using Microsoft Office Communications Server 2007 R2.

You Will Take This Exam:

• 70-638: TS: Microsoft Office Communications Server 2007, Configuring

Our Guarantee

Students who take the Implementing and Maintaining IM/Presence, Conferencing, and Telephony Using Microsoft Office Communications Server 2007 R2 will be issued a free retake exam voucher for Exam 70-638, if needed. Should any student fail the initial exam, he or she will be eligible to receive a second exam voucher.*

To Receive Your Second Exam Voucher:

Send us a copy of the results of your first test, and we'll e-mail you a new exam voucher.

*Note: The second exam voucher will only be issued within one year of the first exam voucher issue date.
Send Score Report to:
Fax: 919-468-4801
E-mail: Vouchers.US@globalknowledge.com

You Will Earn This Certification:

• MCTS: Microsoft Office Communications Server 2007, Configuration

Certification:

MCTS: Office Communications Server 2007, Configuration

Description:

1. Overview of Microsoft OCS 2007 R2

• 
  Microsoft OCS 2007 R2 Architecture
• 
  Server Roles for Microsoft OCS 2007 R2
• 
  Designing and Configuring Active Directory and Network Infrastructure for
  Microsoft OCS R2
• 
  Designing and Configuring Protocol Support for Microsoft OCS 2007 R2

2. Installing, Configuring, and Supporting Microsoft OCS 2007 R2 Clients

• 
  Exploring Clients Utilized by Microsoft OCS 2007 R2
• 
  Deploying Clients Utilized by Microsoft OCS 2007 R2
• 
  Configuring Clients Utilized by Microsoft OCS 2007 R2 through Group
  Policies

3. Implementing and Deploying an Instant Messaging Solution Using Microsoft OCS
2007 R2

• 
  Overview of an Instant Messaging Solution Using Microsoft OCS 2007 R2
• 
  Exploring the Authentication, Focus, and Presence Features of Microsoft
  OCS 2007 R2 Instant Messaging
• 
  Configuring the OCS 2007 R2 Address Book
• 
  Consolidating Instant Messaging Clients

4. Implementing Group Chat in Microsoft OCS 2007 R2

• 
  Installing and Configuring Group Chat in OCS 2007 R2
• 
  Installing and Configuring the Compliance Service
• 
  Configuring Group Chat Server
• 
  Troubleshooting Group Chat in OCS 2007 R2

5. Implementing and Deploying a Conference Solutions by Using Microsoft OCS 2007
R2

• 
  Conferencing Solutions Using Microsoft OCS 2007 R2
• 
  Components Used in an On-Premise Conferencing Solution Using Microsoft
  OCS 2007 R2
• 
  Configuring Client and User-Related Settings for Conferencing Using
  Microsoft OCS 2007 R2
• 
  Conference Life Cycle within Microsoft OCS 2007 R2
• 
  Establishing Federation for a Conferencing Solution Using Microsoft OCS
  2007 R2

6. Implementing and Maintaining Telephony by Using OCS 2007 R2

• 
  Introduction to the Components of a Telephony Solution
• 
  Integration of OCS Telephony
• 
  Configuring Deployment Topologies
• 
  Enterprise Telephony Clients Deployment and Configuration

7. Planning and Deploying Microsoft OCS 2007 R2 Enterprise Telephone Solutions

• 
  Overview of Enterprise Telephony Solution
• 
  Routing in an Enterprise Telephony Solution
• 
  Configuring the Enterprise Telephony Solutions Components
• 
  Protocol Monitoring in a Telephony Solution

8. Additional Voice Application for Microsoft OCS 2007 R2

• 
  Response Group Service
• 
  Team-Call Group Feature
• 
  Office Communicator 2007 R2 Attendant and Call Delegation
• 
  Single Number Reach

9. Monitoring and Troubleshooting Microsoft OCS 2007 R2

• 
  External Components Necessary for Microsoft OCS 2007 R2
• 
  Backing Up and Restoring Microsoft OCS 2007 R2
• 
  Monitoring Microsoft OCS 2007 R2
• 
  Monitoring Call Flow in Microsoft OCS 2007 R2

10. Compliance in OCS 2007 R2

• 
  Configuring the Archiving Service
• 
  Configuring the Monitoring Service

11. Enterprise Deployment and Design Considerations for Microsoft OCS R2

• 
  Migration to Microsoft OCS 2007 R2
• 
  Planning to Deploy Microsoft OCS 2007 R2

Agenda:

Lab 1: Exclusive - Deploying and Configuring Microsoft Office Communications Server (OCS) 2007 R2 Enterprise Edition

• Set Up the Lab Environment
• Use the Planning Tool for OCS
• Prepare the Active Directory and DNS
• Create the OCS 2007 R2 Enterprise Edition Pool
• Install the OCS 2007 R2 Enterprise Edition Front-End Server
• Enable and Configure Users for OCS R2

Lab 2: Exclusive - Installing and Using Office Communicator 2007 R2 and the OCS 2007 R2 Attendant

• Configure the Remote Desktop Connection
• Install Office Communicator 2007 R2
• Use Office Communicator 2007 R2
• Test the Team Calling Feature
• Use the OCS 2007 R2 Attendant

Lab 3: Exclusive - Implementing and Deploying an Instant Messaging Solution Using Microsoft OCS R2

• Explore the Office Communicator GPO Control Settings
• Configure Presence Information
• Troubleshoot the Galcontacts.db

Lab 4: Exclusive - Installing and Using OCS 2007 R2 Group Chat Server

• Prepare the Server for OCS 2007 R2 Group Chat Server
• Install OCS 2007 R2 Group Chat Server
• Install and Use the Group Chat Functionality Client

Lab 5: Exclusive - Configuring and Using Conferencing in Microsoft OCS 2007 R2

• Install, Configure, and Activate Communicator Web Access
• Test Communicator Web Access Instant Messaging and Application Sharing
• Test Communicator Web Access Anonymous Application Sharing
• Configure a PSTN Dial-In Number
• Schedule and Attend Conference Calls
• Schedule and Attend a Live Meeting with a Dial-In Conferencing Number

Lab 6: Exclusive - Implementing and Maintaining Telephony by Using OCS 2007 R2

• Confirm the IP Address of the Host Machine and Network B Settings
• Install and Activate the Mediation Server
• Configure the Mediation Server and Certificates
• Configure the AudioCodes MP-114 VoIP Gateway

Lab 7: Exclusive - Configuring the Voice Capabilities of Microsoft OSC 2007 R2

• Configure Outbound Dialing and Routing
• Configure Users for VOIP
• Test the Voice Features of OCS 2007 R2

Lab 8: Exclusive - Additional Voice Applications for Microsoft OCS 2007 R2

• Configure a Response Group Workflow
• Test the Response Group Workflow

Lab 9: Exclusive - Monitoring and Troubleshooting Microsoft OCS 2007 R2

• Use the Validation Wizard to Verify the Environment
• Troubleshoot Audio Quality Issues
• Capture Audio Signals to Debug Live Meeting 2007
• Troubleshoot Missing or Incorrect DNS SRV Records

Lab 10: Exclusive - Compliance in Microsoft OCS

• Deploy Archiving Services
• Deploy Monitoring Services

Lab 11: Exclusive - Configuring and Using Microsoft Exchange Server 2007 Unified Messaging

• Configuring Unified Messaging and OCS 2007 R2
• Configuring Personal Voice Mail Settings and Testing Unified Messaging

Audience:

• IT professional infrastructure specialists, including real-time communications technology specialists and professional engineers
• IT professionals in any job role that interacts with OCS 2007 R2, Microsoft Office SharePoint Server, and Microsoft Exchange Server

Objectives:

• Functions and capabilities of OCS 2007 R2
• Install, configure, and support OCS 2007 R2 Clients
• Implement and deploy an Instant Messaging solution by using OCS 2007 R2
• Implement and deploy a Group Chat solution by using OCS 2007 R2
• Implement and deploy a Conferencing solution by using OCS 2007 R2
• Implement and maintain Telephony by using OCS 2007 R2
• Plan and deploy OCS 2007 R2
• Configure advanced voice options for OCS 2007 R2
• Monitor and troubleshoot OCS 2007 R2
• Configure the Archiving and Monitoring Servers to maintain legal and internal corporate compliance within your organization
• Enterprise deployment and design considerations for OCS 2007 R2